FCCProposed Rule

Facilitating Implementation of Next Generation 911 Services; Improving 911 Reliability

TechnologyTransportation

Summary

The FCC is proposing new rules to modernize 911 emergency services by moving from older phone systems to internet-based technology, making emergency calls more reliable and faster. This update aims to ensure that when people dial 911, emergency responders can locate them more accurately and help them more quickly, even as Americans increasingly use smartphones and internet calling services.

Key Points

  • 1The regulation updates 911 services to use modern internet technology instead of older telephone infrastructure that's becoming outdated
  • 2New rules would require phone companies and internet service providers to better support 911 calls made from smartphones, VoIP services, and other digital devices
  • 3Emergency dispatchers would receive more accurate location information from callers, helping first responders reach people in crisis faster
  • 4Phone and internet companies must meet new reliability standards to reduce dropped calls and service failures during emergencies
  • 5The public can comment on these proposed changes until September 18, 2025, before the FCC makes final decisions

Key Dates

Published

July 16, 2025

Comment Deadline

September 18, 2025

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This summary is for informational purposes only. It may not capture all nuances of the regulation. Always refer to the official text for authoritative information.

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