USPSFinal Rule
Service Standards for Market-Dominant Mail Products
TransportationOther
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Summary
This USPS regulation sets delivery speed standards for regular mail services like First-Class Mail and Priority Mail to ensure customers know how long their letters and packages will take to arrive. The standards help the Postal Service maintain reliable mail delivery across the country and give customers reasonable expectations about when their mail will be delivered.
Key Points
- 1USPS commits to specific delivery timeframes for different types of mail (for example, First-Class Mail typically arrives within 1-3 business days depending on distance)
- 2The standards apply to mail that competes in the marketplace, meaning regular postal services that people and businesses use most often
- 3USPS will track whether it meets these standards and report the results publicly so customers and regulators can see if the mail service is performing well
- 4Failing to meet standards may trigger reviews and could affect USPS pricing decisions or operational changes
- 5These rules help ensure consistent, predictable mail service nationwide, which matters for bills, medications, legal documents, and small business communications
Key Dates
Published
February 28, 2025
This summary is for informational purposes only. It may not capture all nuances of the regulation. Always refer to the official text for authoritative information.
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